Returns & Exchanges

The Crisiswear Guarantee
We guarantee our products to be of the best quality and free from defects. If you're unsatisfied with the fit, quality, or size of any item you can return it for store credit or an exchange within 14 days of receiving your order.

Exchange Conditions

• Products must be unwashed and unworn with all original tags.
• No exchanges are available on ANY printed gear, with the exception of damaged, misprinted or clearly defective items.

Return for Credit Conditions

• Products must be unwashed and unworn with all original tags.
• Customers returning items for store credit that were purchased via sale or discount will receive credit equal to the amount originally spent.
• When your return is accepted, you will be emailed a digital Crisiswear Gift Card for the order value, minus shipping charges.
• No returns are available on ANY printed gear, with the exception of damaged, misprinted or clearly defective items.

Return/Exchange Process
Please fill out the Return/Exchange card included with your order and send it back to us along with your item(s). When we receive your item in returnable condition, we will issue you a non-expiring gift card within three days. If you are exchanging a product for another size, processing time ranges between one and five weeks, depending on stock.

Please insure your item--using a carrier that generates tracking numbers--and send it to:

Crisiswear: Returns/Exchanges
Crisiswear Clothing Inc. HQ
324 N Madison St, Woodstock, IL 60098

Once you have shipped your item, please provide us with the tracking number you received from your shipper. If you are having difficulty with this process, or no longer have your Return/Exchange card, please contact us here.

Domestic Shipping Charges
Crisiswear does not issue pre-paid shipping labels or otherwise pay for returns being shipped to our studio. However, we will cover all the shipping expenses to ship the first replacement package back to you. Any additional shipping charges will be the responsibility of the customer. Shipping invoices must be paid before packages are released.

International Shipping Charges (Outside of US & Canada)
Crisiswear does not issue pre-paid shipping labels or otherwise pay for returns being shipped to our studio. However, we will cover half (50%) of the shipping expenses to ship the first replacement package back to you. Any additional shipping charges will be the responsibility of the customer. Shipping invoices must be paid before packages are released.